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Locked out! Password Reset!
If you are having trouble accessing your Clinical Portal Profile, there are a few things you can try before submitting a ticket to the IHDE support team for help. 1) Check that you are using the right username. We use a variety of usernames, for a ...
"Multiple Tabs Open" Error in Clinical Portal
The Clinical Portal has security features in place to prevent logging in to it in multiple browsers. When you receive a "Multiple Tabs Open Error" even though you don't have a session open in another browser, this is due to the cookies on your ...
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I can't access the Training Video
For contractual reasons, IHDE cannot share screenshots of or videos about our systems to the public, which means that to access our training page, you must enter a username and password. Password isn't working More often than not, when the password ...